The references listed below are national and provincial organizations and private businesses. If you know of reputable organizations, associations or businesses that would be helpful for seniors we’d love to hear from you. Contact Us

Most organizations have a website. Be sure to bookmark your favourites so you have those contacts ready and easy to find. Where possible, we have provided phone numbers.

For Directories

Canada 411 Yellow Pages Group (YPG) is Canada’s leading local commercial search provider and largest directory publisher.

Canadian Postal Codes

USA Zip Codes

For Government Resources

BC Seniors’ Guide
The BC Seniors’ Guide provides information on programs and benefits available to seniors in B.C. Call 1 800 465-4911

BC Seniors’ Information Line
This toll-free information line offers seniors a one-stop source of information about provincial government services, including health services, the Seniors’ Supplement and SAFER.
Hours of operation 8:30 a.m. – 4:30 pm PST - Monday to Friday excluding statutory holidays. Call 1-800-465-4911

Health Insurance BC
Health Insurance BC administers the Medical Services Plan (MSP) and PharmaCare programs on behalf of the B.C. government. Health Insurance BC's responsibilities include:
Administration of MSP and PharmaCare business services (including registration for MSP and processing applications for Premium Assistance and Fair PharmaCare); and B.C. Registration of health care providers and payment of medical and pharmacy claims

Information on BC: Taxes and Refunds in British Columbia

Division of Aging and Seniors

Canada Pension Plan

Veterans Independence Program
This program provides exemplary, client-centred services and benefits that respond to the needs of Veterans, their other clients and their families, in recognition of their services to Canada. Call 1-866-522-2122

For other government websites See Health care. See Housing & Community Care

For Health care in B.C.

Alzheimer Society of B.C.
The Alzheimer Society of B.C. is a non-profit organization that provides support services and education programs to British Columbians affected by Alzheimer's disease and related dementias. Call 604.681.6530 For Dementia Helping: 604-681-8651

BC Health Guide
The BC Health Guide provides reliable 24-hour health advice, including information about the BC NurseLine, Dial-a-Dietitian, medication and the BC HealthGuide Handbook.

BC Nurse Line
The BC NurseLine provides 24-hour, toll-free, confidential health information and advice. Specially trained registered nurses are available at any time and pharmacists are available from 5 p.m. to 9 a.m. daily. Call 8-1-1

Canada’s Food Guide to Healthy Eating
Health Canada’s Food Guide provides information about what types of foods are best and the importance of physical activity. The information aims to help Canadians meet their nutritional needs and to reduce the risk of obesity and chronic disease.

Children’s, Women’s and Seniors’ Health
This branch of the B.C. Ministry of Health promotes health and well being — and prevention of illness, disease and disability — in children, women and adults aged 65 and older.

Dial-A-Dietitian is a free information line about nutrition for British Columbians and is staffed by registered dietitians. Call (604) 732-9191

Healthy Eating for Seniors Guide
The Healthy Eating for Seniors Guide is a B.C. Ministry of Health handbook on nutrition for seniors. It includes information about food and supplements, tips on eating, and many other topics on healthy eating of interest to seniors.

Here To Help
HereToHelp provides reliable information on mental health and substance use problems, through a partnership of the Provincial Health Services Authority, the Ministry for Children and Family Development, and leading provincial mental health and addictions agencies. Call (604) 669-7600

Vancouver Coastal Health
Vancouver Coastal Health includes Vancouver, the North Shore, Richmond and Coast Garibaldi. Its website provides information about services offered through the health authority, including Home and Community Care services and case manager contact information. Call 604.736.2033

North Shore Health Services
Hospitals, residential care facilities, and community health services in the North Shore and Coast Garibaldi area of British Columbia are featured on this Web site. Call (604) 988-3131

BC Palliative Care Benefits Program
The BC Palliative Care Benefits Program supports individuals of any age who have reached the end stage of a life-threatening disease or illness and who wish to receive palliative care at home.
The Palliative Care Consultation Line Call 1-877-711-5757
The Ministry of Health information line Call 1-800-465-4911
The BC Hospice Palliative Care Association Call 1-877-422-4722

Red Cross Medical Equipment Loan program
This community-based, volunteer-run program provides short-term loans of basic medical equipment, by donation, to those recovering from surgery or injury, or living with mobility limitations. Call 604-709-6600 or toll-free 1-800-565-8000

For Housing & Community Care

The Care Guide
This guide provides a comprehensive list of resources for seniors and a searchable housing-provider database for seniors’ housing, including assisted living. Call 1.800.311.CARE (2273)

Guide to Your Care
This guide explains the services of the Home and Community Care branch of the B.C. Ministry of Health. The branch provides health care, support services and case management services for eligible residents who have acute, chronic, palliative or rehabilitative health care needs.

Home and Community Care
The Home and Community Care branch of the Ministry of Health develops legislation, regulations, policy and performance measures, and conducts high-level service planning for health care and support services for British Columbians with acute, chronic, palliative or rehabilitative health care needs provided in community-based settings throughout the province.

Independent Living BC (ILBC)
The ILBC program is administered by BC Housing and serves seniors and people with disabilities,who require some support but do not need 24-hour institutional care. The program’s website includes information for seniors and housing operators.

For Legal Enquiries

Canadian Centre for Elder Law Studies
CCELS is a non-profit organization that provides education, research, lectures and workshops on legal issues of particular significance for older adults. Call 604.822.0633

Advance Directives
An Advanced Directive is a statement by an individual, usually in a written document, concerning end-of-life, emergency, and critical health care decisions in advance.

Representation Agreements
A Representation Agreement involves financial and legal matters as well as health and personal care matters.

For Encyclopedias, Dictionaries and More

Full text and free access to over 125,000 sites and 70 journals, the complete Encyclopedia Britannica is available, along with daily news, markets, sports and weather.
Note: There is a free membership trial. If you do not wish to continue the subscription you must cancel it. Or retain the membership for $69.95/year. is a multi-source dictionary search service produced by It also includes a Thesaurus and multiple reference cites.

How Many? Measurement
This dictionary provides information on all systems of weights and measures, both metric and non-metric.

How Stuff Works
This site gives Multi-media explanations to hundreds of subjects including technology, biology, automotive engineering, travel, time, money and more.